Mad Catz F.R.E.Q. 2 Gaming Stereo Headset – Black
Product Enquiry
Cancellations, Refunds and Returns
Defective Products:
Kernel Technologies provides a one-year implied warranty for product quality, which may be extended as specified by the product itself, provided that the products have not been modified in violation of the instructions. If a product is discovered to be defective within one year of its original delivery date, Kernel Technologies will evaluate the product. You must provide the original invoice or payment slip as proof of purchase. If the product is deemed defective, Kernel Technologies will take appropriate action.
General Pricing Policy:
Please be aware that due to significant global market fluctuations, supply chain disruptions, and their impact on return on equity (ROE), prices may be adjusted at any time without prior notice.
Return Policy for Non-Defective Products:
If you wish to return a product that is not defective or damaged, and you simply find it unsuitable, you can do so within 7 days of delivery. To qualify for a return, the product must remain unopened, its packaging must be in its original condition, and you must provide the original invoice or payment slip as proof of purchase. Under Section 44 of the ECT Act, you have the right to cancel the sale within 7 days of receiving the product and receive a full refund of the purchase price. Please note that there is no return or handling fee for non-defective items. However, you will be held responsible for any damage to the product while it is in your possession.
Delivery Information:
We are dedicated to ensuring a smooth and hassle-free buying experience, which includes fast and dependable shipping throughout South Africa. This page provides all the necessary details about our shipping and delivery procedures, ensuring that your orders reach you promptly.
Shipping Information:
The shipping cost for your order will be calculated and shown at checkout. For orders under R3000, a flat delivery fee of R150 (including VAT) applies. Orders exceeding R3000 qualify for free shipping across South Africa.
Standard Delivery:
We provide delivery services throughout South Africa, with the following estimated delivery times:
Delivery Destination
Gauteng(Johannesburg, Pretoria Area) 1-3 working days
Cape Town, Durban Area 2-4 working days
Other Areas
Estimated Courier Delivery Time
1-3 working days
2-4 working days
3-5 working days
Customers are welcome to contact us directly to arrange overnight deliveries and inquire about the associated costs.
Mad Catz F.R.E.Q. 2 Gaming Stereo Headset – Black
Meet the Mad Catz F.R.E.Q.2, a pro-grade gaming headset built for long sessions, clear comms, and broad device compatibility.
Audio and mic
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Custom-tuned 40 mm neodymium drivers deliver focused, detailed game audio.
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Omnidirectional microphone provides clear voice pickup for in-game chat and streaming.
Comfort and build
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Premium earcup materials are designed for exceptional comfort during extended play.
Connectivity
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3.5 mm plug-and-play connection ensures easy setup across PCs, consoles, and mobile devices.
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Pack Contents:
- Mad Catz F.R.E.Q. 2 Gaming Stereo Headset – Black
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